Current customer information
On the COVID 19 pandemic
We make it easier for many customers to shop online and offer a standard delivery free of shipping costs. In order to contribute to the containment of the COVID 19 pandemic, we are now waiving shipping costs in many countries. Excluded are express, overlength and freight forwarding. Here you can find a list of countries where we waive the shipping costs.
We do our best to deliver all orders as soon as possible, but we ask for your understanding if there are any delays in delivery. We are of course also dependent on political decisions that affect us and our shipping service providers.
Take care of yourself, show consideration for each other and support each other. We are sure that we will master this great crisis together and with prudence.
The Bresser team would like to thank all the people who are fully committed to our society and do everything possible for our well-being.
free delivery - extended right of return to 100 days
For all bresser.de online shop orders in the period 01.03.2020 to 30.04.2020 we extend the period to 100 days. Due to the current situation we offer you this extended right of return provided that the goods are complete and in unused and undamaged condition.
Here you will find a list of countries for which we waive the shipping costs.
- Czech Republic
- United Kingdom
Countries not listed here are excluded from this rule.
Please also note the maximum weight limits for parcel shipping. If the shopping cart exceeds 70 kilograms, shipping by freight forwarding is required. You can find an overview of our shipping costs here: https://www.bresser.de/Versand-und-Zahlung/
Current status: in which areas can restrictions on parcel delivery be expected?
Currently affected are risk areas (e.g. quarantined) in which localities had to be closed.
Most end consumers and wholesalers will continue to be supplied, but local businesses in some countries will no longer be supplied. This may also affect deliveries to parcel shops.
We will update this information as soon as we have new information. Further information on the current situation of our shipping partners can be found here:
You can find service notifications here: https://www.ups.com/de/en/service-alerts.page
Service notifications can be found here: https://www.dhl.de/en/privatkunden/kampagnenseiten/coronavirus.htmls
DHL Express service notifications can be found here: https://www.dhl.de/en/geschaeftskunden/express/coronavirus.html