If you have a question about any of our products, please contact Bresser Customer Service. In the unlikely event that your instrument requires factory maintenance or repair, please contact Customer Service in writing or by telephone before returning the instrument. They will give you the address of the repair and service center. Please provide full details of the nature of the problem, your name, address and telephone number where you can be contacted during the day. The vast majority of repair or maintenance cases can already be resolved by telephone and this can save you from having to return the instrument.
In order to be able to process your request as quickly as possible, please note the following:
For questions about products, instructions and spare parts: please include the article numbers.
For questions about orders, returns or returns: please include order number, order number or customer number.